Andrew C.
Love these planters. I had to wait a long-time for these (6 months due to Pandemic supply chain issues), but it was well worth the wait. They are beautiful, well-made, and were well packed to make sure they arrived safe and sound without damage.
Masaya responded in a timely manner on my inquires over time to determine its status. They always made sure I was okay to wait and apologized for the time it took to get them, as well as offering me a discount when they deemed it unacceptable for the wait time despite my willingness to wait.
As said fantastic customer service, which will definitely make me consider them for more future purchases. I'd gladly wait for them again if I need more in the future.
